Reconcile marketplace payouts and supplier remittances in Xero
Remittance Go automates e-commerce remittance reconciliation — marketplace platform settlements, gateway payouts, supplier remittances, and 3PL payments matched to Xero invoices automatically.
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E-commerce businesses receive money from more directions than most. Reconciling it all manually doesn't scale.
Marketplace platforms, payment gateways, wholesale buyers, and 3PL providers — each sends their own format on their own schedule. The backlog compounds fast.
Settlement reports don't look like standard remittances
Marketplace payouts consolidate sales revenue, fee deductions, returns, and promotional credits into a net payment. Matching the net amount to Xero invoices requires unpacking every component line by line.
Multiple channels, multiple formats, every week
A business selling on three marketplaces, using two payment gateways, and buying from suppliers on credit receives settlement documents from five different sources on five different schedules.
Chargebacks and returns create reconciliation noise
Gateway chargebacks and marketplace returns appear as negative adjustments within settlements. Left unhandled, they create reconciliation discrepancies that are slow to trace and fix.
How it works
From settlement report to reconciled Xero accounts
Remittance Go extracts each line item from incoming settlement documents — revenue, fees, returns, chargebacks — and maps each component to the correct invoice or account entry in Xero automatically.
Step 1 — Settlement arrives
Marketplace payouts, gateway settlements, and supplier remittances are forwarded to Remittance Go via email forwarding or direct upload.
Step 2 — Lines are extracted
Revenue, fee deductions, returns, refunds, chargebacks, and credits are extracted from the settlement document and structured separately.
Step 3 — Matched and mapped to Xero
Revenue lines are matched to Xero invoices. Fee deductions are mapped to the correct expense accounts. Returns and chargebacks are identified and flagged.
Step 4 — Net payment reconciled
The full settlement is applied to Xero. Revenue, deductions, and adjustments are posted to the correct accounts. The net deposit reconciles to your bank line.
Multi-channel reconciliation
Every channel. One workflow.
Remittance Go handles incoming settlements from any source — marketplace platforms, payment gateways, wholesale buyers, and 3PL providers — through a single reconciliation workflow. No channel-by-channel manual processing.
For e-commerce
Built for multi-channel e-commerce reconciliation
Marketplace payouts. Gateway settlements. Supplier remittances. All automatic.
Marketplace settlements — unpacked, not lumped
Marketplace platforms pay out a net amount — but that net represents sales revenue, minus fees, minus returns, minus adjustments. Remittance Go unpacks each component and maps it to the correct Xero account separately.
Your Xero records reflect the gross transaction and deductions accurately — not just the net deposit.
Chargebacks surface, never silently offset
Gateway chargebacks appear as negative adjustments within settlements. Remittance Go identifies them, matches them to the original transaction where possible, and flags them for review before any credit or adjustment is applied.
You see what happened and why — before it affects your Xero accounts.
Wholesale buyers using their own PO numbers? No problem.
Wholesale buyers and distributors often reference their own purchase order numbers rather than your Xero invoice numbers. Remittance Go's matching logic handles PO references, order identifiers, and other buyer-side references.
Once the mapping for a buyer is established, subsequent payments from that buyer are matched automatically.
Frequently asked questions
Can Remittance Go handle marketplace settlement reports as well as PDF remittances?
Remittance Go's primary format is PDF remittance advice. If marketplace settlement reports are exported as PDFs or arrive as PDF attachments, Remittance Go can process them. CSV settlement report support is on the roadmap. Contact the team to discuss your specific platform formats.
How does Remittance Go handle marketplace fee deductions within a settlement?
Fee deductions, return offsets, and promotional credits are extracted as individual line items from the settlement document. These are mapped to the correct expense accounts in Xero — so your records reflect the gross transaction and the deductions separately, not just the net payment.
Can Remittance Go reconcile settlements from multiple sales channels?
Yes. Each channel or payer is handled as a separate remittance source. Settlements from different platforms are processed independently, with each payer's format learned over time. Remittance history is filterable by payer for channel-level reporting.
What if my wholesale buyers use their own purchase order numbers?
The matching logic handles PO numbers, order references, and other buyer-side identifiers. Once the mapping between a buyer's references and your Xero invoice references is established, subsequent remittances from that buyer are matched automatically.
How does Remittance Go handle payment gateway chargebacks?
Chargebacks appear as negative adjustments within gateway settlements. Remittance Go identifies them, matches them to the original transaction where possible, and flags them for review before any adjustment is applied to Xero.
Does Remittance Go work with Shopify, WooCommerce, or similar platforms?
Remittance Go integrates with Xero, not directly with e-commerce platforms. If your store pushes invoices or sales records to Xero via a connector like A2X, Remittance Go sees those records and can match payment settlements against them. Contact the team to walk through your specific stack.
Stop reconciling e-commerce settlements manually.
Connect your Xero organisation and process your first settlement free.
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