Stop manually reconciling health fund payments
Remittance Go automates reconciliation for Medicare, HICAPS, private health funds, DVA, WorkCover, and NDIS — matching batch payments to Xero invoices across all your payers.
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Healthcare-specific features
Every major Australian health payer. One platform.
Remittance Go includes specific features for each major healthcare payer type — Medicare, HICAPS, private health funds, DVA, WorkCover, NDIS, and third-party intermediaries. All of them flow through the same batch reconciliation engine, so a settlement covering 200 claims across multiple payers is processed in one step.
Works alongside Nookal, Splose, and Halaxy
Remittance Go operates at the Xero layer. It reads open invoices from Xero and records matched payments back to Xero — regardless of which practice management software sits above it.
Claim adjustments surface, never applied silently
Health fund adjustments and reversals are flagged for review before any correction is applied. You see what changed and why — before it hits your Xero records.
Healthcare practices have more payers than almost any other industry. And more remittance formats.
Each payer has its own settlement cycle, its own document format, and its own reconciliation logic. Doing all of them manually isn't sustainable.
Multiple payers, none of them consistent
A physiotherapy practice billing through HICAPS, Medicare, a private health insurer, and DVA receives four different remittance formats on four different schedules. Add NDIA for NDIS practices and the complexity compounds.
Health fund settlements cover hundreds of claims
A single HICAPS settlement can cover hundreds of individual consultation claims. A Medicare bulk billing payment covers dozens of patient visits. The payment arrives as a lump sum — allocating it manually is slow and error-prone.
Claim adjustments arrive with every settlement
Health funds adjust, reverse, and rebate prior claims within each settlement cycle. These adjustments need to be identified, matched to the original transaction, and applied correctly — not guessed at.
How it works
From health fund settlement to reconciled Xero invoices
Remittance Go processes health fund remittances from any payer — extracting individual claim lines and reconciling each one to the correct patient invoice in Xero automatically.
Step 1 — Settlement arrives
Health fund payments and remittances arrive via email or portal. They're forwarded to Remittance Go automatically — no manual downloading or uploading required.
Step 2 — Claims are extracted
Remittance Go reads each claim line from the settlement document — patient identifier, claim reference, service date, and amount. Fee schedule calculations are applied automatically.
Step 3 — Matched to patient invoices
Each extracted claim is matched to the corresponding patient invoice in Xero. A HICAPS settlement covering 200 consultations is reconciled in one step.
Step 4 — Applied, adjustments flagged
The full settlement is posted to Xero. Claim reversals, partial rebates, and adjustments surface as flagged exceptions — never applied silently.
For healthcare
Every health fund payer. One reconciliation workflow.
Medicare. HICAPS. DVA. WorkCover. NDIS. All reconciled automatically.
All your payers — one platform
Healthcare practices receive payments from more sources than almost any other industry. Each has a different format, a different settlement cycle, and a different reconciliation logic.
Remittance Go handles all of them through a single workflow — incoming settlements are parsed, claims extracted, and each one matched to the correct patient invoice in Xero.
Claim adjustments always surface clearly
Health fund settlements regularly include adjustments, partial rebates, and reversals from prior periods. Left unhandled, these create reconciliation discrepancies that are slow to trace.
Remittance Go identifies adjustments within each settlement, matches them to the original transaction in Xero, and flags them for review before any correction is applied. Nothing is silently offset.
Frequently asked questions
Which health funds does Remittance Go support?
Remittance Go handles health fund remittances based on the PDF or settlement document the fund provides — not a fixed list of pre-configured funds. All major Australian private health insurers (Medibank, Bupa, HCF, NIB, HBF, and others) are supported. Contact the team to test against your specific settlement documents.
Can Remittance Go handle HICAPS terminal settlements?
Yes. HICAPS terminal settlements are processed as batch payments — each claim line is extracted and matched to the corresponding patient invoice in Xero. The net settlement amount (after gap payments) is reconciled automatically.
How does Remittance Go handle Medicare bulk billing?
Medicare bulk billing payments arrive as batch settlements covering multiple patient claims. Remittance Go processes the settlement document, extracts each patient claim, and matches it to the corresponding invoice in Xero. Fee schedule calculations that result in rebate amounts differing from invoiced amounts are handled automatically.
Does Remittance Go handle DVA claims?
Yes. DVA payment remittances are handled as batch payments. Each claim line is matched to the corresponding patient invoice in Xero using DVA claim codes and patient identifiers.
How does Remittance Go work alongside Nookal, Splose, or Halaxy?
Remittance Go operates at the Xero level. Your practice management software continues to manage appointments, clinical records, and invoicing. Remittance Go handles the payment reconciliation step in Xero — matching health fund payments to Xero invoices automatically.
Can one Remittance Go account handle multiple practice locations?
Yes. Each practice location with its own Xero organisation connects separately. Multi-site healthcare groups manage all locations from a single Remittance Go account.
Automate health fund reconciliation across all your payers.
Connect your Xero organisation and process your first settlement free.
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